Worldwide recruitment company

Product Support Administrator  (Closed)

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Duties and Responsibilities
The Product Support Administrator’s key responsibilities are outlined below:
? Provide backup to the Product Support team by corresponding via email, fax, and phone as well as directing phone calls correctly
? Willing to learn technical information related to products including the following:
o Diesel engines
o Hydraulics
o Transmissions
o Air Conditioning
o Electrical
? Provide administrative support to the Product Support team by assisting with coordination of departmental planning
? Become acquainted with the Warranty department by understanding and administering the adjudication of warranty claims on products.
? Participate in training for the Product Support Representative role
? Complete administrative duties including but not limited to:
o Assist in the preparation of regularly scheduled reports
o Develop and maintain a filing system
o Greet and assist visitors as needed
o Handle sensitive materials in a confidential manner
o Take accurate minutes of meetings
o Manage staff appointments
o Book conference rooms for when required

Educational and or Experience Requirements
? High school diploma
? 2+ years of experience in similar area of work
? Technical hands-on experience required
? Administrative, organization, and communication skills are preferred
? Knowledge and experience with Microsoft Office: Word, Excel, PowerPoint, Outlook
? Knowledge of Solomon, CRM, and other applications is a plus



Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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