IT Support Manager (NJ) (Closed)
| Job Title: | IT Support Manager (NJ) (Closed) |
| Our Client: | A leading global IT service Company |
| Country: | United States |
| Location: | Englewood Cliffs, NJ |
| Specialisation: | |
| Salary: | |
| Job Reference: | 2428 |
| Contact Person: | Chris JO Senior Director |
| Contact Email: | chris.jo@cesna.com |
| Job Published: | 2019-04-27 |
Individual will be responsible for IT Support management for the enterprise environment. This person will also be responsible for project base task, project coordination, vendor control and project scheduling. The ideal candidate will have excellent communication skills, the ability to work on projects (as well as daily operations), and a solid understanding of enterprise system and some knowledge of network to support the day to day environment.
Description:
- Knowledge in Enterprise AD environment
- 5~7 years of experience in enterprise helpdesk environment or Information Technology
- Great Communication and presentation skill and must be a team player.
- The position will also require occasional travel & weekend work as part of a formal Change Process and occasional after hours work to respond to any issues.
- The position will require the ability to troubleshoot Windows OS base laptops, wired/wireless LAN, VoIP, Video Conference and any other office IT related device.
- Fluent in Korean/English
Minimum Qualifications:
- Related Bachelor's Degree; or 5 years related experience and / or training; or equivalent combination of education and experience
- Strong troubleshooting methodology is required
- Individual must possess a broad knowledge of enterprise equipment (Server/Network).
- Candidate should have good customer service skills, communication, work independently and have interpersonal skills
Preferred Qualifications:
- Microsoft Certified Professional (MCP)
- Security+
- Understanding of MS Office and other standard software.
- Understanding of Active Directory and Windows System Infrastructures
- Proficient knowledge and understanding of Service Desk software and hardware technologies
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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