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IT Helpdesk Associate  (Closed)


Job Title: IT Helpdesk Associate  (Closed)
Our Client: A Leading Beauty Products Company
Country: United States
Location: Moonachie, NJ
Specialisation:
Salary:
Job Reference: 1844
Contact Person: Chris JO Senior Director
Contact Email: chris.jo@cesna.com
Job Published: 2017-11-02
Position: IT Helpdesk Associate

Key Responsibilities :
- Respond to IT Helpdesk Tickets.
- Diagnose and resolve basic computer problems, including PC, server, internet connectivity, network, operating systems, applications, and printers; install and configure new PCs and other hardware, system upgrades and software patches.
- Train users on new equipment and software.
- Maintain IT hardware and software assets; assist in IT infrastructure and systems maintenance, upgrade, and/or migration.
- Maintain system status and troubleshooting documents (procedures).

Job Requirements :
- Bachelor’s degree in Computer Science or related fields preferred
- Bilingual in English & Korean (Basic Korean is okay)
- Strong analytical and problem solving skills
- Must have a valid driver’s license

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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Chris Jo

+1 917 647 0782

chris.jo@cesna.com

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